Great customer service beforehand deciding on sizes and options. Efficient, safe, punctual, and helpful. We have had a few character visits and bouncy castles and they are consistently exactly who you want to help you out at your child’s party. I can not fault them.
Louise, Totnes Tuesday, April 9, 2019
Asked for a slot for an Elf visit - Anthony went out of his way to accommodate us. Arrived bang on time and kids both amazed by him. Costume amazing and so realistic in mannerisms. Absolutely recommend- worth every penny for their faces and excitement well after Elf left. Thank you!
Chloe Brooks Friday, November 30, 2018
Great service, kids had a great time.thank.you.
Phil Skeats Monday, March 20, 2023
Riviera Events, were very professional and kept me informed at various stages of my booking, due to changes in the weather. We hired 2 bouncy castles and the company were able to adapt me booking so they could go inside rather that the original plan of outside. I believe that they treated us as valued customers and listened well to our requests. They got back to me promptly throughout. Would definitely use them again and recommend them.
Orchard Manor School Monday, May 8, 2023
Amazing people! Really understanding when we had to postpone due to our daughters heart surgery. Today we had the frozen themed package and it was brilliant! Cant fault at all and would highly recommend!! Will definitely be using again! Thanks again ant
Leanne Hogan Thursday, September 7, 2017
Hse Approved Safe Operator
Posted By: Riviera Events | Posted Date: Friday, February 2, 2024
***SAFE OPERATOR ALERT ***
Yesterday we successfully completed the HSE recognised PIPA training course (that is designed to test your knowledge on the safe set up and operating procedures of inflatables) with a 100% pass rate on both modules.
The main parts of the course was, setting up in a safe area, making sure all fall off points are matted, safe wind speeds, outside anchoring and risk assessments to list a few.
We pride ourselves on always being a safe hirer from day 1 and have a moral compass that your safety is paramount before our profits and why we cancel outside bookings based on wind gust forecasts, soft grounds and other reasons not passing risk assessments.
We are 1 of 2 companies based in the bay to hold this qualification.
So when hiring from any inflatable hire company you should be asking to see that:
- This course has been completed.
- Insurance policy is in force.
- The inflatable you're hiring has been annually tested and is in date ( the insurance policy is invalid if it has no test on it).
- Ask for the PIPA tag number of the castle and that way you can view the report and test online to check it's in date.
- PAT tested electrical equipment.
- Risk assessments.
If any of the above cannot be provided, then ask yourself "is who you're hiring from worried about the safety of you and your guests and are they doing the job properly"
When hiring from Riviera Events...
- HSE approved qualified safe operator
- PIPA tested inflatables
- PAT tested equipment
- First Aid trained
- Manual Handling trained
- Defibrillator trained
- The only company to carry a Defibrillator on our van