Very impressed with the quick set up and pack down! Couldn’t do any more to help with sorting arrangements on the lead up too. My little girl loved having the unicorn package at her birthday party!! Great company would highly recommend! ♥️
Michelle Sunday, May 5, 2019
Anthony did an amazing set up for my sons 3rd birthday. The package hire was impressive and good value for money, He is also very quick to respond to enquires and very helpful. Definitely would recommend his services and use him again in the future.
Monday, January 29, 2024
Ordered an Adults Bouncy castle for New Years Eve with a couple of days notice, turned up on time and removed the next morning. No fuss good, great value!!!
Michael Taylor Wednesday, January 2, 2019
What can I say except for amazing! Never used a company of any kind that has been so professional in every way. Top quality bouncy castle and top quality service. Absolutely recommend and would definitely use again and again. Thank you so much for making my son's birthday what it was.
Jamie Ripley Monday, April 8, 2019
Asked for a slot for an Elf visit - Anthony went out of his way to accommodate us. Arrived bang on time and kids both amazed by him. Costume amazing and so realistic in mannerisms. Absolutely recommend- worth every penny for their faces and excitement well after Elf left. Thank you!
Chloe Brooks Friday, November 30, 2018
Safety Awareness & What To Look Out For...
Posted By: Riviera Events | Posted Date: Wednesday, July 11, 2018
What to look out for...
We take pride in our 100% safety record here at Rivera Mascots & Bounce Torbay and put the safety of our users at the forefront of everything we do and with this in mind we feel we need to send out clarification on what to look for when hiring from us or any other reputable inflatable hire company to ensure a safe hire at your party or event.
- Most importantly each and every inflatable requires an annual test certificate to be either carried out by a Rpii or Pipa Inspector and must also have public liability insurance for each individual inflatable or any other hire equipment. (Please feel free to contact us for our details of Insurance and evidence of our test certificates and we will be glad to provide these to you or your venue) NO test means NO valid insurance please ask for these when booking any inflatable from us or anyone else.
- Every inflatable hired needs to be anchored securely to strict HSE regulations and every anchor point on an inflatable needs to be used when outside, we only set up on grass as we feel concrete or tarmac is not safe as adequate anchorage can not be obtained unless the inflatable can be drilled into the ground to secure it. (If you ever see an Inflatable outside with only sandbags on it to secure it, this is totally against HSE reguations as each anchor point has to have 164kg of weight on it and a sandbag only weighs 25kg maximum) We will not setup up if we arrive and we cannot anchor all anchor points into grass. For stability we use sandbags indoors which helps keep the inflatable in place.
- We won't set up in wind speed of 18 mph or gusts above 24mph as this is very dangerous, we will however move your deposit onto a future booking as we obviously don't find you the customer to blame in this situation. Lives are at risk in these conditions and an inflatable shouldn't be used if the wind speed is above 18 mph or gusts are above 24 mph. (We always carry an anemometer to get an accurate measure of the speeds rather than just rely on a wind speed app, the apps will be used as a guide as to whether it will be possible to set up)
- The hirer of any inflatable and equipment is responsible at all times to make sure their guests use the inflatable/equipment safely and in a proper manner and we always go through a safety briefing with you once the equipment has all been set up.
- We always use quality inflatables from long standing UK manufacturers with a proven track record of safety and those that fully meet and are built to the current British Standard (BS EN 14960)